ÍÃ×ÓÏÈÉú

When physicians, nurses and health care professionals experience extended periods of stress and burnout, they often feel as though they are letting down their patients, their families, and their colleagues. Moreover, they feel more challenged to care not just for their patients, but also themselves.

Health care organizations experiment and pilot changes that can help support their current workforce in providing needed care in their communities.

The challenges that existed before the COVID-19 pandemic in health care workforce recruitment and retention remain.

Hospitals and health systems across the country have invested in technologies to support population health management, clinical integration, convenience and access for patients. Technology also can play a critical role in supporting the health care workforce. There is a broad range of technologies that can be utilized to support the workforce, including machine learning, artificial intelligence and marketplace platforms.

Data is not the first thing one thinks of when addressing workforce issues, but data can identify trends, measure engagement and inform decisions about where resources are needed, how your organization compares to others, and determine if you are making progress. As you engage with your internal data, it also is important to understand overall economic trends in your local community, region and nationally that could impact your workforce.

Even before the COVID-19 pandemic, hospitals and health system teams experienced violence, from bullying and incivility to active shooters, intimate partner violence, cyberattacks, homicides and suicides. However, the compounding trauma of the pandemic has heightened the need to create a safer workplace, both physically and psychologically, and a more resilient workforce.

Reducing stigma and improving access to behavioral health services for the health care workforce, combined with fostering human resilience can improve mental and often physical health, reduce the total cost of care, reduce suicide, and support a healthy workforce.

University Medical Center of Southern Nevada (UMC) is the largest public hospital in the state of Nevada, serving the Las Vegas and southern Nevada area as the region’s Metropolitan Anchor Hospital (MAH). UMC is the only hospital in southern Nevada with a Level 1 trauma center and transplant center.

Find out how Temple University Hospital is planning a dedicated hospital for women and infants to strengthen equity in care delivery, and how Medicaid covers 90% of infant deliveries.

The third section of the guide describes strategies around recruitment and retention, diversity and inclusion, and creative staffing models.

Section two of the guide focuses on data and analytics, as well as technological supports.

Futurescan 2023 is the latest in a series of publications for health care leaders that ÍÃ×ÓÏÈÉú’s Society for Health Care Strategy & Market Developme

Futurescan is a series of publications for health care leaders that ÍÃ×ÓÏÈÉú’s (AHA’s) Society for Health Care Strategy & Market Development (SHSMD) in collaboration with the American College of Healthcare Executives (ACHE) has published annually since 1999. 

The MetroHealth System, founded in 1837 and located in the metro-Cleveland area, operates four hospitals, four emergency departments, and more than 20 health centers and 40 additional sites throughout Cuyahoga County, Ohio.

The first section of the guide, which includes key considerations and questions to drive action, takeaways and action items for CEOs, and resources and case studies, focuses on addressing well-being, supporting behavioral health and workplace violence prevention.

These resources will guide hospitals toward building a Community health workers (CHW) program to strengthen and sustain their health care workforce.

Hospitals and health systems are committed to supporting the health care workforce today, preparing them for tomorrow and building a pathway for the future. This report, developed under the guidance of the AHA Board of Trustees’ Task Force on Workforce and with input from many members of the AHA, will help hospitals navigate workforce challenges and opportunities, as well as highlight strategies and resources to assist on these pivotal efforts.

Resources for hospital and health system leaders to improve mental well-being and prevent suicide in the health care workforce

This guide shares twelve evidence-informed interventions for preventing suicide and improving mental well-being for the health care workforce.

Nurse leaders at Yale New Haven Hospital (YNHH), a 1,541-bed academic medical center in New Haven, Conn., used alternate staffing models to grow and retain their nursing workforce during the COVID-19 pandemic.