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Optimizing technology, developing nurse managers and retaining bedside staff are among the challenges CNOs regularly tackle. Three CNOs, including ÍÃ×ÓÏÈÉúmember Karen Mayer, PhD, RN, their solutions with HealthLeaders Media. When Mayer, chief nursing officer and vice president of patient care services at Rush Oak Park (Ill.) Hospital, started in her current role, she faced a nurse turnover rate of 22%, well above the national average. By changing the work environment, she was able to the turnover rate to 8.3%. The other CNOs discussed how they the use of technology and used experiential learning to nurse manager competency. (HealthLeaders Media , 10/25/19)