Today in Nursing Leadership

Beyond Deny & Defend: Engaging Patients in Solutions

Interview with Anne Pedersen and Joanne Sorensen

In This Episode

Anne Pedersen and Joanne Sorensen discuss how implementing a transparent approach following a medical error positively impacts patient and provider satisfaction as well as litigation risk. Nurse leaders will walk away with innovative knowledge, skills and solutions to drive a culture of transparency in their organizations.

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Today in Nursing Leadership